BetPalace Review


Welcome Bonus:

2 000 KES

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About BetPalace

With its roots in Kenya, this bookmaker has its operations run by Bet Palace Limited. It’s a fairly new entrant into the Kenyan sports betting scene, offering impressive odds to help boost every bettors’ potential winnings. All services offered on the site are in legal compliance with Kenya’s laws since the operator has a license issued by the Kenya Betting Control and Licensing Board.

Though this bookmaker is well known for being an online sportsbook, BetPalace Kenya is not only available online. Bettors who would like to place their bets can still do so at the bookmaker’s agent stores. These are located in several areas, making it convenient for those who are either new to placing sports bets or those who cannot access the online platform.

BetPalace Logo

For newbie bettors, the stores come with knowledgeable and friendly staff to assist you. They’ll break down the sports betting process for you so you can hit the ground running by making your very first bet. In case you’re well versed with the process, you can use the agent stores to place your bets. Ensure you visit with your National ID as proof of your age.

If you’re a newbie but would prefer to stay on the online platform due to its convenience, then don’t worry. The platform comes with a How To Play section that will help you learn the sports betting ropes quickly. Apart from that, Bet Palace Kenya also supports responsible gambling to ensure all its users are having fun on the site. You can reach out to the support team for assistance on how to set limits for yourself and also how to know in case you have a gambling problem.

Bet Palace Sportsbook

When you load this platform, you will see the different sports and leagues that you can bet on. You’ll find that Football events make up the bulk of the sporting events available. That’s because Kenyans are known for their love of the sport. As a result, you’ll also notice that the most popular Football Leagues are displayed to the left of the screen. That makes it easier for bettors to spot them. These include options like:

  • Premier League
  • La Liga
  • UEFA Champions League
  • Serie A
  • Bundesliga
  • UEFA Europa League

Directly below these is where you’ll find a list of the available sports. Apart from Football, you’ll also come across sports like Rugby, Tennis, Basketball, and Volleyball. Once you select your preferred sport, a menu with the list of available countries will open up below it. Choose the one you want to have all available games relating to it revealed in the centre of the page.

Placing Bets Online

From the list of events that open up, you can start to create your bet slip. That can only be done once you’ve logged into your user account. Any selections you make will automatically get added to the bet slip located to the right of the page. You can make a single bet or multiple bets on a single slip. However, if you’re making multiple bets, they need to be unrelated to each other.

Once you’re satisfied with your choices, you can then set your stake in the area labelled Bet Amount on the slip. Once you do, you’ll see an area below that labelled as Net Possible Win. That will display the amount you stand to win if your bets are successful. Click on Place Bet to have your slip options confirmed.

Placing Bets via SMS

In case you’re not a fan of placing bets on the bookmaker’s online site, you can still place bets using your mobile phone. That’s through the SMS option. For this option, you would still need to access the online site to get the game codes for different games. These are displayed with each of the games on the site.

Once you have the code, send a message typed out as GAMEID#PICK#STAKE to the number 29085 for Single bets. If you’d like to place a Multi bet, your text should be typed as GAMEID1#PICK1#GAMEID2#PICK2#GAMEID3#PICK3#STAKE to the number 29085. The bet types are listed as:

  • 1 for the Home Team
  • X for a Draw
  • 2 for the Away Team
  • OV25 for the Over 2.5
  • UN25 for the Under 2.5
  • 1X for Home or Draw
  • X2 for Draw or Away Team
  • 12 for Home Team or Away Team

Bet Palace Website

BetPalace Registration Process

Before you can begin to enjoy the services that this bookmaker offers online, you need to go through the BetPalace register process. This will help you create a user account which you can use to not only make bets but also keep track of your account’s balance, and betting history. Having an account also enables you to claim any BetPalace bonus that’s available.

To complete the registration online:

  • Start by loading the bookmaker’s site. On the homepage, click on the Register button that’s on the top right corner
  • A new page will open where you need to fill in your mobile number and a secure password. These are the same details you will need whenever you’d like to access your bettor account
  • Click on the Register button below them to confirm your details. An SMS with a verification code will arrive at the phone number you’ve registered
  • Type the code into the relevant field on the platform to complete your registration

To start your registration via SMS:

  • Open your phone’s message application and type the word BETPALACE
  • Send the message to 29085. You will receive a message welcoming you as well as a link to the site’s registration page
  • Visit the online site to complete your registration

Payment Options

Payment Options
  • MPesa

The appeal of placing sports bets comes with knowing you can earn real money in the process. That’s why every bookmaker avails payment options so that users can make deposits to stake with and later, make withdrawals of their winnings.

Unlike other online bookmakers that offer several payment options, BetPalace currently only uses one service provider. For all your transactions with the platform, you have the mobile money option Mpesa to facilitate each process. Payments through this method are fast, whether your depositing or withdrawing.

Deposit process

For you to make any bets on this platform, you need to first fund your account. However, before you do any of that, ensure you have a user account on the platform. Once you’ve completed your registration:

  • Open the Mpesa menu on your device
  • Choose the Lipa Na Mpesa option
  • Select the Paybill option
  • Input 290085 when prompted for the Business Number
  • Type BETPALACE when prompted for the Account Number
  • Input the amount you would like to deposit and click the OK button
  • Input your Mpesa PIN when prompted to complete the transaction
  • Once the transaction gets processed, you will receive a message from Mpesa confirming the transaction.

How to withdraw

After your bet outcomes have been decided and you’ve received the payouts, you’ll want to make a withdrawal. You’ll still use the same method as your deposit to receive your money. You can make withdrawal requests in two ways.

Via SMS:

  • Open your device’s SMS app and type the format WITHDRAW#AMOUNT
  • Send the message to 29085

Via the BetPalace website:

  • Log into your user account
  • Click on the menu and select the Withdraw option. You will receive instructions on how to proceed with the withdrawal process

Once the transaction is successful, you’ll receive a confirmation message to confirm it.


Just like with most other online bookmakers, it’s not uncommon to come across a BetPalace bonus Kenya. There are offers for new bettors as well as those for existing bettors on the platform. Therefore, ensure that immediately you sign up, you look into redeeming the BetPalace registration bonus. And if you’re an existing bettor, keep visiting the platform so that you find out about new bonus offers as soon as they’re launched.

Mfalme Bonus

The welcome offer on this platform is similar to what you would find on other Kenyan bookmaker sites. You’ll receive a 2,000 Shilling bonus immediately after depositing into your bettor account. No promo codes are necessary to claim this offer. However, there are terms you need to follow for the bonus to benefit you.

The offer cannot be withdrawn. You also cannot use it as a lump sum on your bets. You will receive a 10% discount on the total stake of every bet you make after claiming this offer. However, for the bets to count, they must have minimum odds of 4. The discounted amount will then get deducted from your bonus balance so that you know how much you still have.

The best thing about this promotion is that it does not have a validity period. You are free to use it as often as possible until you deplete it.

Betpalace Mobile App Review

Most online sports betting platforms have a mobile version for their users. This enables bettors to place bets, view the latest odds, claim bonuses, make transactions, and more, directly from their mobile devices. Mobile betting goes a step further in offering convenience since you can indulge from wherever you are.

This bookmaker has a BetPalace app to help its clients access the platform on their mobile devices. Unfortunately, the app is currently only compatible with those who own Android devices. Although users have the option to conduct their betting through the SMS option, it still requires you to get the game codes from the online platform. That’s where the app comes in handy.

With the app, you do not use as much data to access the platform as you would with the web option. Apart from that, the app is tailored to suit your device when displaying the different sections of the platform. Any activity you can perform on the web version can also get done on the app with ease. Therefore, you do not lose anything by choosing to make sports bets on the go.

Language Supported

Depending on where the operator of an online sportsbook is located, you may find that the platform is only navigable in that region’s language. However, more sportsbooks are looking to expand their reach, which means they also need to have sites that bettors from other regions around the world can understand.

Since this is a platform built to serve the Kenyan audience, you’ll find that you can navigate through each section in English. That’s because a considerable number of Kenyans are conversant with the English language.

BetPalace Features

A variety of online bookmakers have features to help enhance their bettors experience. These vary, depending on the bookmaker you choose. At this Kenyan bookmaker’s site, you’ll come across the Autobet Feature. It enables bettors to have their match selections done randomly by the platform.

The reason this feature is loved is that it makes the bettor’s work on the site easy. For instance, if you do not have time to go through the site to make your selection, you can use the Autobet option. On the other hand, it’s also a great method to help newbie bettors place bets on the platform. You only need to stake 20 shillings for an Auto Bet selection, but you stand to earn up to 5,000 shillings for correct selections.

To place an Autobet:

  • Load the platform and click on the BetPalace login button to sign in
  • Click on the Autobet Big Wins menu at the top of the screen. The platform will select six random matches for you
  • Accept the 20 Shilling stake to confirm the selections


Contact Details

Having a customer support team that’s easy to reach means the clients will always be at ease when using the platform. That’s especially the case when dealing with online bookmakers. On this platform, users have several support channels that are open 24 hours a day, seven days a week to cater to them. So in case you have a problem with claiming the Bet Palace bonus, you know that you can get prompt assistance at any time throughout the day.

You can reach the support team through:

  • Phone – 0739290085, 0705290085, 0777290085
  • Email – [email protected]
  • Whatsapp – 0797290087
  • Social Media – Facebook, Twitter